Sky Casino Cookies Policy
This Cookies Policy explains how Sky Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes the purposes for which these technologies may be placed on your device, the categories of information they may support, and the choices available to you.
Sky Casino uses cookies to help provide a secure, reliable and convenient experience for customers aged 18 and over. This policy should be read together with the website's Privacy Policy and any other notices presented when you access particular services or features.
What Cookies Are
Cookies are small text files stored on your computer, smartphone, tablet or other internet-enabled device when you visit a website. They allow the website to recognise a device and remember selected information. Some cookies are placed directly by Sky Casino, while others may be placed by service providers working on the website's behalf.
Cookies can be temporary or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain for a defined period or until you delete them. The length of time a cookie remains active depends on its purpose and the settings applied to it.
Sky Casino may also use related technologies, such as software development kits, web beacons, tags, pixels and local storage. These technologies can perform functions similar to cookies, including remembering preferences, measuring activity and supporting security. For simplicity, this policy refers to cookies and similar technologies collectively as cookies.
Types of Cookies
The cookies used by Sky Casino can be grouped according to their purpose. A cookie may fall into more than one practical category, depending on how it operates and the service with which it is associated.
- Essential cookies support core website operations, account access, security and responsible handling of transactions.
- Performance cookies help Sky Casino understand how visitors use the website and identify areas that may need improvement.
- Functional cookies remember choices and settings so that features can operate in a more personalised way.
- Marketing cookies may help measure campaigns, limit repeated advertising and display more relevant promotional content, where permitted by your choices.
The specific cookies used may change as Sky Casino introduces, removes or updates website features. Where a cookie requires consent, you may be presented with a cookie banner or preference tool that provides further information at the time of use.
Essential Cookies
Essential cookies are required for important functions of the website. Without them, some services may not work correctly or safely. These cookies can support navigation, account authentication, session management, fraud prevention, load balancing and the protection of forms and user activity.
For example, an essential cookie may help maintain your logged-in session while you move between pages, remember the contents of a transaction process, or confirm that requests are being made through an authorised browser session. These cookies do not normally create a profile for advertising purposes.
Because essential cookies are necessary for the operation and security of the services requested by you, they may remain active even when optional cookies are declined. Blocking all cookies through your browser may prevent you from accessing an account or using functions such as payments, withdrawals, game access, identity checks or customer support tools.
Performance Cookies
Performance cookies collect information about how visitors interact with the Sky Casino website. They may record details such as the pages visited, the time spent on a page, the links selected, the occurrence of errors and the type of device or browser used.
This information is generally reviewed in an aggregated or pseudonymous form to help Sky Casino assess website performance. It can assist with identifying slow pages, technical issues, confusing navigation and features that are not being used as intended. The results may be used to improve stability, content, accessibility and the overall customer journey.
Performance cookies are not intended to provide access to your account or reveal your account password. Where these cookies are optional, you can refuse them through the cookie preference tool or your browser settings without necessarily affecting essential website functions.
Functional Cookies
Functional cookies allow the website to remember choices you make and provide enhanced features. Depending on the service, they may remember language or display preferences, selected settings, notification choices or information needed to deliver a feature you have requested.
These cookies can make repeat visits more convenient by reducing the need to select the same options again. They may also help Sky Casino provide content in a format that better reflects your device or previous choices. If you decline functional cookies, the website may still be available, but some preferences may need to be entered again or certain optional features may not operate in the same way.
Functional cookies should not be confused with essential security cookies. A functional cookie improves convenience or presentation, whereas an essential cookie supports a necessary part of the service.
Marketing Cookies
Marketing cookies may be used to understand the effectiveness of advertising and promotional communications. They can help identify whether a visitor arrived through a particular campaign, measure interactions with promotional content and reduce the likelihood of the same advert being shown repeatedly.
Where permitted and where you have provided the relevant choice, marketing cookies may support more tailored advertising on Sky Casino websites or third-party platforms. They may also help Sky Casino understand broad interests and campaign performance without relying solely on information held in an individual account.
Sky Casino does not use marketing cookies as a replacement for responsible account controls. Promotional activity remains subject to applicable account settings, marketing preferences and any restrictions that apply to communications. You can withdraw or change your optional cookie choices at any time through the available preference controls or your browser settings. Withdrawal does not affect processing that took place before the change was made.
Managing Cookies
When you first visit a Sky Casino website, you may be able to choose which optional cookie categories to allow. Your selections may be stored so that the preference tool can recognise them on later visits. If you use a different browser or device, you may need to set your preferences again.
You can also manage cookies through your browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or permit cookies only from selected websites. Browser controls differ, so you should consult the help or settings area of your chosen browser for instructions.
Disabling optional cookies will not necessarily remove information already collected before your choice was changed. It may also limit the ability of Sky Casino to remember preferences or provide certain optional features. Blocking essential cookies can interfere with login, security checks, account functions and other parts of the website.
Some devices provide separate controls for advertising identifiers, app tracking or local storage. These settings may operate alongside browser cookie controls and should be reviewed if you access Sky Casino through a mobile application or mobile browser.
If you have questions about this policy or the operation of cookies on the Sky Casino website, you can contact support@sky-casino.online. Please do not include payment card details, passwords or other sensitive account information in an initial message.
Third-Party Cookies
Some cookies may be placed by third parties that provide services used by Sky Casino. These services can include website hosting, security, analytics, payment support, customer communications, embedded content and campaign measurement. Third-party providers may process information collected through their cookies in accordance with their own privacy notices.
Sky Casino seeks to use third-party services for defined business or technical purposes. Depending on the service, a third party may be able to recognise your browser when it visits other websites or services that use the same provider. This may allow the provider to measure activity across different digital environments.
Third-party cookies may be controlled through the Sky Casino cookie preference tool, the provider's own opt-out mechanisms, or your browser and device settings. Because third-party technologies are operated outside Sky Casino's direct control, their names, functions and retention periods may change. Information shown in the relevant preference tool may provide more specific details about active categories or providers.
Links to external websites may be available through the Sky Casino service. Visiting those websites may result in cookies being placed under the external operator's policies. You should review the privacy and cookie information of any external website before providing information or continuing to use it.
Policy Updates
Sky Casino may update this Cookies Policy when its website, technology, service providers or cookie practices change. An updated version will be published on the relevant website, with the revised effective date where appropriate. Material changes may also be highlighted through a notice or cookie preference tool.
You should review this page periodically so that you remain informed about how cookies are used and how your choices can be exercised. If you continue to use the Sky Casino website after an updated policy has been made available, the updated wording will apply to future use, subject to any consent requirements that may apply.
The current version of this policy explains the general approach to cookies and similar technologies. Specific information about a particular cookie may be provided in the cookie banner, preference centre or other notice displayed when you access the relevant Sky Casino service.
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